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Contact NGWA

Customer service:

For event registrations, membership applications, book orders, billing questions, changes to your membership record, and general questions, contact:

customerservice@ngwa.org
800 551.7379 (614 898.7791 outside the United States)
8 a.m.-5 p.m. ET Monday through Friday
fax 614 898.7786

Headquarters:

National Ground Water Association
601 Dempsey Rd.
Westerville, OH 43081
USA
800 551.7379 (614 898.7791 outside the United States)
fax 614 898.7786
ngwa@ngwa.org

Payment mailing addresses:

Membership dues:
NGWA
Attn: Membership Dept.
PO Box 73124
Cleveland, OH 44193
USA

Conference/course registration fees:
NGWA
Attn: Registrations
PO Box 73111
Cleveland, OH 44193
USA

 

Publications subscriptions:
NGWA
Attn: Publications
PO Box 73117
Cleveland, OH 44193
USA

NGWA departments:

 Affiliate States: dneal@ngwa.org
 Associated Societies: dneal@ngwa.org
 Career Center: smasters@ngwa.org
 Certification: jjenkins@ngwa.org
 Educator resources: ctreyens@ngwa.org
 Executive director: kmccray@ngwa.org
 Expositions: gphelps@ngwa.org
 Government Affairs: creimer@ngwa.org
 Ground Water Awareness Week: ctreyens@ngwa.org
 Interest groups: tfreeman@ngwa.org
 Media/Public Relations: ctreyens@ngwa.org
 Membership: tfreeman@ngwa.org
 National Ground Water Research and Educational Foundation: kmccray@ngwa.org
 NGWA-PAC: phumes@ngwa.org
 Professional Development: kbutcher@ngwa.org
 Publishing:
       Advertising: vwiles@ngwa.org
       Circulation: sdiller@ngwa.org
       Editorial: tplumley@ngwa.org
       NGWA Press: tplumley@ngwa.org
 Water well construction standard: jjenkins@ngwa.org
 Web site: plevak@ngwa.org

NGWA staff members:

Jason Bainum, ext. 557 Marketing Assistant
Dawn Bauer, ext. 569 Cash Applications/Address Administrator/Purchasing Manager
Wayne Beatty, ext. 509 Copyeditor/Proofreader
Denise Bierkortte, ext. 596 Accounts Payable Coordinator/Human Resources Administrator
Kathy Butcher, ext. 526 Director of Professional Development
Sharren Diller, ext. 585 Circulation/Project Coordinator
David Evener, ext. 559 Director of Information Systems
Shelby Fleck, ext. 523 Advertising and Exhibit Sales Manager
Trisha Freeman, ext. 553 Director of Membership and Marketing
Dena Harrison, ext. 580 Customer Service Representative
Barbette Howell, ext. 568 Special Projects Coordinator
Paul Humes, ext. 520 Vice President of Operations/Chief Financial Officer
Jonathan Jenkins, ext. 536 Industry Practices Administrator//Certification Coordinator
Julie Kibble, ext. 524 Accounting Department Manager
Mark Kibble, ext. 564 Technology Support Specialist
Pat Levak, ext. 540 Web Content Manager/Marketing Communications Editor
Connie Maassel, ext. 500 or 591 Receptionist/Information Assistant
Bob Masters, ext. 527 Conference Coordinator
Sandy Masters, ext. 502 Membership and Interest Group Liaison
Janelle McClary, ext. 532 Graphic Designer, Publications
Kevin McCray, ext. 503 Executive Director
Sheila Mercer, ext. 562 Administrative Assistant
Derek Neal, ext. 530 Membership Recruitment and Retention Manager
Greg Phelps, ext. 567 Director of Expositions and Meeting Planning
Thad Plumley, ext. 594 Director of Publishing and Knowledge Products
Mike Price, ext. 541 Associate Editor
Emily Prieto, ext. 565 Meeting Services Coordinator/Administrative Support
Roger Pritchard, ext. 584 Customer Service Representative
Dawn Reeves, ext. 546 Knowledge Submissions Coordinator
Chris Reimer, ext. 560 Director of Government Affairs
Tina Richardson, ext. 506 Cash Applications
Erin Rodgers, ext. 500 Receptionist
Deirdre Stevens, ext. 539 Graphic Designer, Marketing
Cindi Taylor, ext. 561 Sales Manager
Cliff Treyens, ext. 554 Director of Public Awareness
Vickie Wiles, ext. 593 Director of Advertising and Exhibit Sales
Marqwyn Williams, ext. 501 Fulfillment Coordinator
Mike Wilson, ext. 552 Senior Staff Accountant/Collections Manager
Justin Work, ext. 558 Information Systems Help Desk